Why can't I just pick Essential or Enhanced myself?+
Because the honest answer to "how much care does my parent need" is a clinical judgement, not a preference. Families consistently under-estimate how frail a parent has become — it's one of the best-documented reasons elderly patients are seen too late. Your doctor's assessment removes that guesswork. If you disagree with the recommendation, that's a conversation with your doctor about your parent's health, not a pricing negotiation.
Can the plan change later?+
Yes. Every quarterly CGA reassesses the recommended frequency — it can step down as often as it steps up. If your parent has stabilised, we tell you, and your bill goes down. We don't wait for you to ask.
Do I need GeraVita Connect?+
Only if you're not able to see your parent regularly yourself — most commonly because you live in another city or abroad. It has nothing to do with how unwell your parent is. A family with a perfectly stable parent can still add Connect simply because they want a monthly call and a written report they can rely on.
Is there a minimum commitment?+
No. Every GeraVita Care plan is monthly and rolling — no minimum term, no auto-renewal, cancel anytime. Prepaying for 3, 6, or 12 months only gets you a discount on price; it never locks you in or changes what's included.
How do I actually pay?+
Message us on WhatsApp to book your First Assessment, or use the "Pay" buttons on this page for instant online payment. After your assessment, your doctor's recommended plan is set up and billed monthly to your preferred payment method — no separate app or login needed.